Contact us

Q: What are your business hours?

Our customer service team is available Monday to Saturday, 10 AM – 7 PM (EST). Messages received outside business hours are answered as soon as we reopen.

Q: How long does it take to get a response?

We typically reply within 24 hours on business days. During holidays or high-demand periods, replies may take slightly longer, but we make every effort to get back to you as soon as possible.

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I reach Luxury Consulting?

You can contact us directly through the form on this page or by emailing our support team at sales@luxxuryconsulting.com. We respond to all messages within one business day.

What are your business hours?

Our customer service team is available Monday to Saturday, 10 AM – 7 PM (EST). Messages received outside business hours are answered as soon as we reopen.

Where is Luxury Consulting located?

We’re based in Miami, Florida and ship nationwide. All custom moissanite jewelry is designed and crafted with precision by our team of expert jewelers.

Do you offer virtual consultations?

Yes. If you’d like to discuss a custom moissanite piece or have design questions, our specialists can meet with you online. Just send us a message through the form, and we’ll schedule a convenient time.

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How long does it take to get a response?

We typically reply within 24 hours on business days. During holidays or high-demand periods, replies may take slightly longer, but we make every effort to get back to you as soon as possible.

INFORMATION ABOUT US

FREQUENTLY ASKED QUESTIONS

CONTACT US FOR ANY QUESTIONS